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Managing multiple stores (Premium)

How to set up and manage multiple store locations, switch between stores, and organize your multi-location brand.

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title: 'Managing multiple stores (Premium)' description: 'How to set up and manage multiple store locations, switch between stores, and organize your multi-location brand.' date: '2026-01-20' slug: multi-store tags:

  • stores
  • premium draft: false

Premium plans support unlimited stores, making it easy to manage multiple locations from a single account. This guide covers setting up and managing a multi-store operation.

Multiple stores is a Premium feature. Free plans include one store.

Overview

Each store in Trikome is independent:

  • Separate product catalogs — Each store has its own products
  • Separate collections and menus — Content doesn't cross between stores
  • Separate devices — TVs link to specific stores
  • Separate team access — Control who can access which locations

This separation is intentional — different locations often have different inventory, pricing, and display needs.

Creating Additional Stores

To add a new store:

  1. From your dashboard, click the store selector in the header
  2. Click Create New Store
  3. Enter the store name (e.g., "Eastside Location")
  4. Add the address (optional, for your reference)
  5. Click Create Store

You'll be switched to the new store's dashboard, ready to add products.

Switching Between Stores

Use the store selector to navigate between locations:

  1. Click the store name in the header
  2. Select the store you want to manage
  3. The dashboard updates to show that store's content
The store selector is always visible in the dashboard header. You can switch stores from any page.

Content Strategy for Multiple Stores

Option 1: Completely Separate Content

Each store has unique products, collections, and menus.

Best for: Locations with different inventory or distinct branding.

Workflow:

  • Build each store's catalog independently
  • Create location-specific collections
  • Design menus tailored to each location

Option 2: Shared Product Strategy (Manual)

Currently, Trikome doesn't have automatic product syncing between stores. If your stores carry similar inventory:

Workflow:

  1. Build your catalog in one store
  2. Recreate similar products in other stores
  3. Keep pricing and details consistent manually

Automatic product syncing across stores is a frequently requested feature. Check our blog for updates on upcoming capabilities.

Option 3: Shared Menus with Location Variants

Some brands want similar menus across locations with minor differences:

Workflow:

  1. Design your "template" menu in one store
  2. Recreate the structure in other stores
  3. Adjust products and collections per location

Team Access Across Stores

When you invite team members, you can specify which stores they can access:

Access PatternUse Case
All storesRegional managers, owners
Single storeLocation-specific staff
Subset of storesDistrict managers, area leads

See the Teams and Roles guide for detailed permissions information.

Example Multi-Store Team Setup

Team MemberRoleStore Access
OwnerOwnerAll (automatic)
Regional ManagerManagerDowntown, Midtown, Eastside
Downtown LeadManagerDowntown only
Midtown StaffEmployeeMidtown only

Devices Across Stores

Each device links to a specific store and menu:

  • A device at your Downtown location links to the Downtown store
  • It can only display menus from that store
  • To change which store a device serves, unlink and re-link it

Moving a Device Between Stores

If you relocate a TV:

  1. Go to Devices in the old store
  2. Remove/unlink the device
  3. Switch to the new store
  4. Use the 4-digit code on the TV to link it to the new store

Billing Considerations

Premium billing is per-store, with monthly or yearly options:

  • Each store beyond your first requires an active Premium subscription
  • Choose monthly ($30/store) or yearly ($300/store, saves $60/year) billing
  • Manage all subscriptions from AccountBilling

If a store's subscription lapses, devices for that store will show a subscription notice. Menus won't display until the subscription is renewed.

Best Practices for Multi-Store Operations

Consistent Naming

Use clear, consistent store names:

  • Good: "Trikome - Downtown", "Trikome - Airport District"
  • Avoid: "Store 1", "My Store", "New Store"

Documentation

Keep notes about your setup:

  • Which menus are used at which locations
  • Team member responsibilities per store
  • Device locations and purposes

Regular Audits

Periodically review each store:

  • Remove unused devices
  • Update outdated products
  • Verify team access is current
  • Check subscription status

Troubleshooting

Can't see all my stores

Check that:

  • You're logged into the correct account
  • You haven't been removed as a team member from some stores
  • Store subscription is active

Content looks different between stores

Each store is independent. To achieve consistency:

  • Manually replicate products and collections
  • Use similar collection names and structures
  • Follow a documented style guide

Device won't link to a specific store

Verify that:

  • You've selected the correct store before starting the link process
  • The device isn't already linked to a different store (unlink first)
  • The target store's subscription is active

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